Shipping Policy

Shipping Policy

Handling and Processing 

Orders placed in the United States are processed and shipped within 3-5 business days. If you have any questions or changes to your shipping address, please feel free to reach us directly via telephone or e-mail.

Tracking Information

Tracking numbers will be provided once your order has been processed and shipped. Once your order has shipped, you will receive an email that will contain a tracking number.  If for any reason you do not receive a tracking number within 2-3 business days, please feel free to reach us directly.

International Shipping 

All international packages are subject to Customs, Duties, and Search. In some cases, packages will be subject to additional taxes based on value. Made Design Jewelry  is not responsible for Duties, Taxes, import fees imposed by Customs, and any additional fees encountered during the shipping process.  

Please Note: If you refuse to accept the incurred fees and the package is determined unclaimed, denied, or otherwise refused, Made Design Jewelry  will not provide any form of refund nor reship the order. Instead, the order will be marked as received. When packages are determined unclaimed, denied, or otherwise refused, Customs will destroy the package.

International Tracking Information

Tracking numbers will be provided once your order has been processed and shipped. If for any reason you do not receive a tracking number within 2-3 business days, please feel free to reach us directly.

Additional info

Please allow 2-3 weeks for International orders to arrive. If your order has still not arrived within the allotted time frame, please check with your country's Customs department and provide them with your tracking number and carrier. For any further assistance, please feel free to reach us directly via telephone or e-mail.                                           

E-mail: contact@madedesignjewelry.com